Welcome to RankEgg LLC
RankEgg LLC is a digital marketing agency that provides various services, such as Amazon VA, PPC management, SEO, Graphic Design, Web Development, and more. We are committed to protecting your privacy and respecting your data rights. This privacy policy explains how we collect, share, and protect your personal information when you visit our website or use our services. Please read this policy carefully and contact us with any questions or concerns.
How We Collect and Use Your Data
We collect and use your personal information for various purposes, such as providing services, communicating with you, improving our website, and complying with our legal obligations. The types of personal information we collect and use depend on your interactions with us and the services you request. Here are some examples of how we collect and use your data:
- When you visit our website, we automatically collect some information about your device, browser, and usage, such as your IP address, location, pages visited, time spent, and cookies. We use this information to analyze our website performance, enhance user experience, and deliver relevant content and ads.
- When you sign up for our services, we collect your name, email, phone number, payment details, and any other information you provide. We use this information to create and manage your account, process your payments, provide our services, and communicate with you about your orders, invoices, and service updates.
- When you use our services, we collect information about your activities, preferences, and feedback, such as the services you request, the platforms you use, the keywords you search, the results you achieve, and the ratings you give. We use this information to deliver and improve our services, tailor our offers, and measure our performance and customer satisfaction.
- When you contact us, we collect your name, email, phone number, and any other information you provide us in your message. We use this information to respond to your inquiries, requests, or complaints and to keep a record of our communications.
We only collect and use your personal information with your consent or when we have a legitimate interest or legal obligation. We do not collect or use more information than necessary for the purposes we disclose to you. We do not sell your personal information to third parties.
Who We Share Your Data With and Why
We do not share or sell your personal information with third parties for their marketing purposes. However, we may share your personal information with third parties that help us provide, improve, or promote our services, such as:
- Service providers: We may share your personal information with third-party service providers that perform various functions on our behalf, such as hosting, payment processing, analytics, email marketing, customer support, etc. We only share the information necessary for them to perform their services, and we require them to protect your data and comply with our privacy policy and applicable laws.
- Affiliates: We may share your personal information with our affiliates, subsidiaries, or parent companies in our corporate group. We only share the information necessary for them to provide or improve our services, and we require them to protect your data and comply with our privacy policy and applicable laws.
- Advertisers: We may share your personal information with third-party advertisers or advertising networks that display ads on our website or other platforms. We only share the information necessary for them to deliver relevant ads to you, and we require them to protect your data and comply with our privacy policy and applicable laws. You can opt out of interest-based advertising by adjusting your browser settings or using the tools the advertisers or networks provide.
- Authorities: We may share your personal information with law enforcement, government agencies, courts, or other parties if we believe that it is necessary to comply with a legal obligation, protect our rights or property, prevent fraud or abuse, or protect the safety or security of our users or the public.
We will always inform you before sharing your personal information with any third parties not mentioned in this privacy policy, and we will obtain your consent if required by law.
How We Use Cookies and Other Technologies
We use cookies and other technologies, such as web beacons, pixels, or scripts, to collect and store information about your device, browser, and usage when you visit our website or use our services. Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work or work more efficiently and provide information to the website’s owners.
We use cookies and other technologies for various purposes, such as:
- Remember your preferences and settings, such as your language, currency, or login details.
- Enhance our website functionality and performance by loading pages faster, enabling features, or providing feedback.
- Improve our website user experience and design by personalizing content, displaying relevant offers, or testing new layouts.
- Analyze our website traffic and usage by measuring visitors, sessions, bounce rate, conversions, or referrals.
- Deliver relevant content and ads, such as showing ads that match your interests or avoiding repeatedly showing you the same ad.
We use different types of cookies and other technologies, such as:
- Essential cookies: These are required for the website to function and cannot be disabled. They are usually only set in response to actions you make that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the website will not work without them.
- Functional cookies: These cookies allow the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may malfunction.
- Analytical cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to measure and improve our website performance and user experience. If you do not allow these cookies, we will not know when you visited our website and will be unable to monitor its performance.
- Advertising cookies: These are cookies that we or our advertising partners use to deliver ads that are relevant to your interests. They do not store personal information directly but are based on uniquely identifying your browser and device. They also help us to measure the effectiveness of our advertising campaigns. If you do not allow these cookies, you will experience less targeted advertising.
You can manage your cookie preferences by adjusting your browser settings or using the tools provided by our website or third-party providers. You can also delete the cookies that are already stored on your device. However, blocking or deleting cookies may affect your website experience and functionality.
How We Keep Your Data Safe
We take data security seriously and use various technical and organizational measures to protect your personal information from unauthorized access, use, modification, or disclosure. Some of the measures we use are:
- Encryption: We encrypt your data in transit and at rest using secure protocols and algorithms, such as SSL/TLS and AES.
- Authentication: We require you to use a strong password and a unique username to access your account, and we use two-factor authentication for extra security.
- Authorization: We limit access to your data to only those employees, contractors, or partners who need it to provide or improve our services, and we monitor their activities and enforce strict policies and procedures.
- Backup: regularly backup your data and store it in secure locations, and we have a disaster recovery plan for emergencies.
- Audit: We conduct periodic audits and reviews of our data security practices and systems and update them as needed to comply with the latest standards and regulations.
However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data. You are also responsible for keeping your account credentials and devices safe and secure and notifying us immediately if you suspect any unauthorized access or activity.
How Long We Store Your Data
We only store your personal information for as long as it is necessary for the purposes we disclose to you or as required by law. The retention period of your data depends on various factors, such as:
- The type of data: Some data may need to be kept longer than others, depending on their nature and sensitivity. For example, we may need to keep your payment details longer than your feedback.
- The purpose of data: Some data may need to be kept longer than others, depending on why we collect and use them. For example, we may need to keep your order history longer than your browsing history.
- The legal obligation: Some data may need to be kept longer than others, depending on the applicable laws and regulations. For example, we may need to keep your tax records longer than your marketing preferences.
- The contractual agreement: Some data may need to be kept longer than others, depending on the terms and conditions of our services. For example, we may need to keep your account information longer than your service requests.
We use the following criteria to determine the retention period of your data:
- We will retain your data for the duration of our relationship with you until you cancel your account or stop using our services.
- We will retain your data for a reasonable period after our relationship with you ends to resolve any disputes, enforce our rights, or comply with our obligations.
- We will retain your data for the minimum period required by law, such as to comply with tax, accounting, or reporting requirements.
- We will retain your data for the maximum period permitted by law, such as to defend ourselves from legal claims, protect our interests, or prevent fraud or abuse.
We will delete or anonymize your data when they are no longer needed for the purposes we disclose to you or when you request us to do so. We will also delete or anonymize your data if we determine they need to be more accurate, complete, or updated.
What Rights You Have Over Your Data
You have certain rights over the personal information we collect and use, depending on the laws and regulations that apply to you. These rights may include:
- The right to access: You can request a copy of the personal information we hold about you and other information about how we process it.
- The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information that we hold about you.
- The right to erasure: You can request that we delete your personal information from our systems unless we have a valid reason to keep it.
- The right to restriction: You can request that we limit how we use your personal information, such as if you dispute its accuracy or legality.
- The right to data portability: You can request that we transfer your personal information to another service provider in a structured, commonly used, and machine-readable format where technically feasible.
- The right to object: You have the right to object to our use of your personal information for certain purposes, such as direct marketing, profiling, or automated decision-making.
- The right to withdraw consent: You have the right to withdraw your consent to our use of your personal information at any time, where we rely on your consent as the legal basis for processing.
- The right to complain: You can complain to a supervisory authority or a court of law if you believe we have violated your data protection rights.
To exercise any of these rights, you can contact us using the details provided in the Contact Us section of this privacy policy. We will respond to your request within a reasonable time frame and by the applicable laws and regulations. Please verify your identity before fulfilling your request to protect your privacy and security.
How We Transfer Your Data Across Borders
We may transfer your personal information to other countries or regions where our service providers operate, such as the United States, the European Union, or India. These countries or regions may have data protection laws and standards different from your country of residence, and your personal information may be subject to foreign laws and authorities.
We only transfer your personal information to countries or regions that provide an adequate level of data protection or where we have implemented appropriate safeguards to ensure that this privacy policy and the applicable laws and regulations protect your personal information. Some of the safeguards we use are:
- Standard contractual clauses: We may enter into contracts with our service providers that include standard contractual clauses approved by the European Commission or other authorities, which require them to protect your personal information and comply with our instructions.
- Privacy Shield certification: We may transfer your personal information to service providers certified under the EU-US or Swiss-US Privacy Shield frameworks, which require them to adhere to certain data protection principles and cooperate with the relevant authorities.
- Binding corporate rules: We may transfer your personal information within our corporate group, subject to binding corporate rules that ensure a consistent level of data protection across our affiliates, subsidiaries, or parent companies.
Using our website or services, you consent to transfer your personal information to countries or regions outside your country of residence, as described in this privacy policy.
How We Handle Data Breaches
Despite our best efforts to protect your personal information, data breaches may still occur due to human error, system failure, cyberattack, or other unforeseen events. A data breach is any unauthorized access, use, modification, or disclosure of your personal information that may compromise your privacy or security.
We have a data breach response plan to deal with potential or actual data breaches. Our plan includes the following steps:
- Detection: We monitor our systems and networks for any signs of suspicious or malicious activity, and we use various tools and methods to detect any data breaches as soon as possible.
- Investigation: We investigate the cause, scope, and impact of any data breaches, and we collect and preserve any relevant evidence for further analysis and action.
- Containment: We isolate and contain any data breaches and take immediate measures to stop or limit the damage and prevent further data loss or exposure.
- Notification: We notify you and any other affected parties, such as our service providers, affiliates, advertisers, authorities, or regulators, of any data breaches that may pose a risk to your privacy or security, as required by law or contract. We inform you of the nature, extent, and consequences of the data breach and the actions we have taken or will take to remedy the situation and prevent future occurrences.
- Remediation: We take appropriate actions to restore and secure our systems and networks and implement any necessary changes or improvements to our data security practices and policies.
- Evaluation: We review and evaluate our data breach response plan and performance and identify and address any gaps or weaknesses in our data security measures and procedures.
We will keep you informed of any developments or updates regarding any data breaches that may affect you, and we will provide you with any assistance or support you need.
How We Manage User-generated Content
Some of our services allow you to create, upload, post, share, or display user-generated content, such as comments, reviews, ratings, feedback, or other materials. User-generated content is any content you or other users create or provide through our services.
We do not claim any ownership or control over your user-generated content, and we respect your rights and choices regarding your user-generated content. However, by using our services and providing user-generated content, you agree to the following terms:
- You are solely responsible for your user-generated content and the consequences of providing or sharing it. You represent and warrant that you have the right and authority to create and provide your user-generated content and that your user-generated content does not violate any laws, regulations, or third-party rights, such as intellectual property, privacy, or contractual rights.
- You grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, perform, and display your user-generated content, in whole or in part, for any purpose, including to provide, improve, or promote our services, or to create derivative works based on your user-generated content.
- You acknowledge and agree that we may monitor, moderate, edit, remove, or disable access to any user-generated content, at our sole discretion, without notice or liability, for any reason or no reason, such as to comply with our policies, legal obligations, or user requests, or to protect our rights or interests, or those of our users or third parties.
- You acknowledge and agree that we are not responsible or liable for any user-generated content or for any loss or damage that you or any third party may suffer due to your user-generated content or any use or reliance on any user-generated content by you or any third party.
You should exercise caution and discretion when creating, providing, or sharing user-generated content, and you should respect the rights and dignity of others. You should not create, provide, or share any user-generated content that is unlawful, harmful, abusive, harassing, defamatory, libelous, invasive of privacy, hateful, discriminatory, obscene, pornographic, violent, or otherwise objectionable or inappropriate.
How You Can Consent or Opt-Out of Data Processing
We respect your choices and preferences regarding your personal information and how we use it. You can consent or opt out of our data processing activities in various ways, such as:
- Cookie settings: You can manage your cookie preferences by adjusting your browser settings or using the tools provided by our website or third-party providers. You can also delete the cookies that are already stored on your device. However, blocking or deleting cookies may affect your website experience and functionality.
- Marketing communications: You can opt out of receiving marketing communications from us by following the unsubscribe link or instructions in our emails or messages or by contacting us using the details provided in the Contact Us section of this privacy policy. However, please note that you may still receive service-related communications from us, such as order confirmations, invoices, or service updates.
- Interest-based advertising: You can opt out of interest-based advertising by adjusting your browser settings or using the tools the advertisers or networks provide. You can also visit the Digital Advertising Alliance, the Network Advertising Initiative, or the European Interactive Digital Advertising Alliance to learn more about interest-based advertising and how to opt out of it across various platforms and devices.
- Data rights: You can exercise your data rights, such as the right to access, rectify, erase, restrict, or object to the processing of your personal information, by contacting us using the details provided in the Contact Us section of this privacy policy. We will respond to your request within a reasonable time frame and by the applicable laws and regulations.
We will always obtain your consent before processing your personal information for any purpose not disclosed in this privacy policy, and we will always respect your choices and preferences.
What This Policy Applies To
This privacy policy applies to our website, rankegg.com and any other websites, apps, or services we own or operate that link to this privacy policy. This privacy policy does not apply to any third-party websites, apps, or services we do not own or use or that do not link to this privacy policy, even if you access them through our website or services. We are not responsible or liable for the privacy practices or content of such third-party websites, apps, or services, and we encourage you to read their privacy policies before providing them with any personal information.
How You Can Delete Your Data
You have the right to request that we delete your personal information from our systems unless we have a valid reason to keep it. Some of the reasons why we may need to keep your data are:
- To complete a transaction or provide a service you have requested or authorized.
- To comply with our legal obligations, such as tax, accounting, or reporting requirements.
- To protect our rights or interests, such as to defend ourselves from legal claims, protect our property, or prevent fraud or abuse.
- To maintain our records, such as to resolve disputes, enforce our agreements, or support our business operations.
If you want to delete your data, you can contact us using the details provided in the Contact Us section of this privacy policy. We will respond to your request within a reasonable time frame and by the applicable laws and regulations. Please verify your identity before fulfilling your request to protect your privacy and security.
Please note that deleting your data may affect your ability to use our website or services, and some of your data may remain in our backup systems or archives for a certain period until they are securely deleted or anonymized.
How We Work With Advertising and Analytics Partners
We work with third-party advertising and analytics partners to deliver relevant content and ads to you and to measure and improve our website performance and user experience. These partners may use cookies and other technologies to collect and process your personal information, such as your device, browser, and usage information.
Some of the advertising and analytics partners that we work with are:
- Google: We use Google services, such as Google Analytics, Google Ads, and Google Tag Manager, to analyze our website traffic and usage, deliver and optimize our ads, and enable various features and functionalities on our website. You can learn more about how Google uses your information and how you can control your preferences on Google’s Privacy Policy and Google’s Privacy Controls pages.
- Facebook: We use Facebook services, such as Facebook Pixel, Facebook Audience Network, and Facebook Business Tools, to deliver and measure our ads and to understand and improve our user engagement. You can learn more about how Facebook uses your information and how you can control your preferences on Facebook’s Data Policy and Facebook’s Ad Preferences pages.
- Amazon: We use Amazon services, such as Amazon Associates, Amazon Advertising, and Amazon Web Services, to provide and promote our services and to host and secure our website. You can learn more about how Amazon uses your information and how you can control your preferences on Amazon’s Privacy Notice and [Amazon’s Advertising Preferences] pages.
You can opt out of interest-based advertising by adjusting your browser settings or using the tools the advertisers or networks provide. You can also visit the [Digital Advertising Alliance], the [Network Advertising Initiative], or the [European Interactive Digital Advertising Alliance] websites to learn more about interest-based advertising and how to opt out of it across various platforms and devices.
How We Update This Policy
We may update this privacy policy occasionally to reflect changes in our data practices, services, or legal requirements. We will notify you of any material changes by posting a notice on our website, sending you an email, or using other means of communication. The date of the last revision of this privacy policy will be indicated at the top of this page. You are advised to review this privacy policy periodically for any changes. Your continued use of our website or services after any changes to this privacy policy will constitute your acceptance of such changes.
How We Resolve Disputes
If you have any questions or concerns about this privacy policy or our data practices, please contact us using the details provided in the Contact Us section of this privacy policy. We will do our best to address and resolve any issues or complaints you may have.
Suppose you are unsatisfied with our response or resolution. In that case, you have the right to complain to a supervisory authority or a court of law, depending on the laws and regulations that apply to you. You can find more information about your data protection rights and how to exercise them on the websites of the relevant authorities or organizations.
How We Comply With Data Privacy Laws
We are committed to complying with the data privacy laws and regulations that apply to us and our users, such as the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in the United States. These laws and regulations provide various rights and protections to individuals regarding their personal information and how it is collected, used, shared, and protected.
We respect and uphold these rights and protections by implementing appropriate policies and procedures, such as this privacy policy, data security measures, data breach response plan, data rights request process, and data protection impact assessments. We also provide you with clear and transparent information about our data practices, and we obtain your consent or rely on other legal bases for processing your personal information, as required by law.
We also cooperate and communicate with the relevant authorities and organizations, such as data protection regulators, supervisory agencies, or consumer protection agencies, to ensure that we comply with the applicable laws and regulations and to address and resolve any issues or complaints.
If you have any questions or concerns about how we comply with the data privacy laws and regulations that apply to you, please contact us using the details provided in the Contact Us section of this privacy policy.
How You Can Contact Us
If you have any questions or feedback about this privacy policy or our data practices, or if you want to exercise your data rights or opt out of our data processing activities, please contact us using the following details:
We will respond to your inquiries or requests immediately and by the applicable laws and regulations. We appreciate your interest and cooperation in protecting your privacy and data.