We value your satisfaction and trust and want you to be happy with our services. However, we understand that sometimes things may go differently than planned or expected, and you may want to request a refund or exchange. This refund policy explains the terms and conditions under which we offer refunds or exchanges for our services and how you can make a request.
We offer various digital marketing services, including Amazon VA, PPC management, SEO, Graphic Design, Web Development, and more. Some of these services are refundable or non-refundable, depending on the nature and stage of the service delivery.
We reserve the right to determine the refundability of our services on a case-by-case basis and to deny any refund requests that are unreasonable, fraudulent, or abusive.
You have 14 days from the service delivery or completion date to request a refund or exchange unless otherwise stated in the scope of work document. If you do not request a refund or exchange within this period, you will be deemed to have accepted the service and waived your right to a refund or exchange.
To request a refund or exchange, you need to contact us using the details provided in the Contact Us section of our website. You need to provide the following information:
We will review your request and respond within a reasonable time frame. Please provide additional information or clarification before we process your request. We may also offer you an alternative solution, such as a revision, a discount, or a bonus, to resolve the issue and satisfy your needs.
If we approve your request, we will issue a refund or exchange according to your preference and the following terms:
We strive to provide you with the best quality and customer experience, and we hope that you will never have to dispute or complain about our services. However, if you have any issues or concerns, please contact RankEgg LLC first, and we will do our best to address and resolve them. Suppose you are not satisfied with our response or resolution. In that case, you may escalate the matter to a third-party mediator, arbitrator, or court of law, depending on the laws and regulations that apply to you.
We may change this refund policy occasionally to reflect changes in our service offerings, policies, or legal requirements. We will notify you of any material changes by posting a notice on our website, sending you an email, or using other means of communication. The date of the last revision of this refund policy will be indicated at the bottom of this page. You are advised to review this refund policy periodically for any changes. Your continued use of our website or services after any changes to this refund policy will constitute your acceptance of such changes.