Unfortunately unless you use an Apple Mac computer with the relevant software, you will not be able to view the files or make alterations. The main software packages we use are Quark, Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Dreamweaver and Flash.

Graphic designers can use hand-illustrated designs as well as computer-aided designs thanks to a wide range of software with nearly endless digital design tools. The availability of software like Adobe Illustrator and Photoshop have become staples of the graphic designer.

Some designers are also website designers, or they can do certain aspects of design or coding. However, it’s not a guaranteed element and it isn’t necessarily part of the job. Therefore, you need to explain this to people and then let them know which services you actually offer so that they know what they’re getting. If you are a traditional graphic designer that doesn’t work with coding, HTML, or other website-related efforts, make sure that you make that clear.

If you do provide additional services like this, or anything else, this is also a great place to promote them. If you have partners, add them here. Also, use the space to explain the difference between a graphic designer and a web designer, as well as how brands can benefit from a graphic designer. Along with an answer, it’s another great place to promote your services.

We can usually accommodate your rush job depending on how full our production schedule is however, a rush fee may be added. Call us to find out.

Project duration for all types of designs are specifically mentioned in our packages. A typical project can take a little more as 24 hours or depends on the type of project or design requirements.

As an agency, we listen to our clients from the start. We encourage the client to bring in any samples, color combinations/swatches, and ideas they may have to help us get an idea of style before starting to work with new clients. During the design process, the client is asked to approve certain colors and fonts before work continues. Once the design project is ready for print, we will submit a final proof for the customer’s approval before submitting to production. Once a job is in production, the job cannot be cancelled. At the conclusion of a project, the client may request for the artwork in various formats if payment was made for design services.

Design is a collaborative process – we try our best to understand what you are looking for, but we can’t read your mind! The more specific feedback you can give us, the more we can refine our designs to your requirements. If you “can’t put a finger” why something isn’t working for you, talk to us! Communication is key, and the more we understand you, the better the product we can create for you.